Security & Responsible Disclosure
At TOYSREX UK LTD, protecting our customers, website, and business systems is one of our highest priorities. We appreciate the efforts of security researchers and members of the security community who help us identify potential vulnerabilities through responsible disclosure.
If you believe you have discovered a security vulnerability affecting toysrex.co.uk, we encourage you to report it responsibly by following the guidelines below.
Responsible Disclosure Guidelines
When reporting a potential security issue, please:
- Give us reasonable time to investigate and resolve the issue before making any public disclosure.
- Do not access, modify, download, or disclose data that does not belong to you.
- Avoid actions that could disrupt our website, customers, or business operations.
- Do not attempt to exploit vulnerabilities for personal benefit or unauthorized access.
- Comply with all applicable laws and regulations throughout your research.
Reports submitted in good faith will be handled professionally and respectfully.
How to Report a Security Issue
Please include as much information as possible, including:
- A clear description of the vulnerability.
- Steps required to reproduce the issue.
- The affected page, feature, or URL.
- Technical details, screenshots, or proof of concept where appropriate.
- Any recommendations that may help us verify or resolve the issue.
Please send all security reports to:
Email: contact@toysrex.co.uk
Please do not contact individual employees or third-party service providers regarding security matters.
Our Commitment
We value responsible security research and are committed to:
- Reviewing all legitimate vulnerability reports.
- Assessing reported issues according to their severity and potential impact.
- Working to resolve confirmed vulnerabilities as quickly as reasonably possible.
- Communicating with researchers when additional information is required.
While we cannot guarantee individual responses for every submission, all valid reports receive appropriate review.
Safe and Secure Shopping
To help protect our customers, we implement appropriate technical and organisational security measures, including:
- Secure SSL/TLS encrypted connections.
- Trusted payment processing providers.
- Continuous website monitoring.
- Access controls and security best practices.
- Regular software and platform updates where applicable.
Although we work hard to maintain a secure environment, no online system can be guaranteed to be completely secure.
Policy Updates
We may update this Security Policy from time to time to reflect improvements to our website, technology, or legal requirements.
The latest version will always be available on this page.
Contact Us
If you have any questions regarding this Security Policy or wish to report a potential security concern, please contact us.
TOYSREX UK LTD
Company Number: 11134577
Business Address
Unit A6, Charles House, Bridge Rd, Southall UB2 4BD, United Kingdom
Registered Office
Unit 6D Beaver Industrial Park, Brent Road, Southall, Middlesex, England, UB2 5FB, United Kingdom
Website
toysrex.co.uk
Phone
+44 7960 153413